The 6 Stage Protocol of True Care

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Following this six-stage process of mindfully generating and delivering True Care will cause your patient to feel better and will cause you to feel better too.

  1. Presence: Show up and get fully present.
  2. Connection: Connect with your patient
  3. Focus: Make your patient’s needs your focus.
  4. Empathy: Feel your patient’s pain as if it were your own.
  5. Compassion: Now, you make the conscious decision to leave this painful place you share with your patient by turning on your own compassion.
  6. Action: Finally, once you feel full of your own compassion, move on to the practical physical matters that will help make your patient’s situation better or at least more tolerable.

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Each Shot of Satisfaction is related to one of the seven steps back from burnout in the process of REFLECT. My hope is that, by sharing with you how I apply these steps in my daily life, it will help you on … Continue reading